Case Study: CGC achieves clarity and resilience with SAP Signavio

CGC maps 100+ processes and cuts customizations to under 70 with SAP Signavio

Compañía General De Combustibles S.A. (CGC), an Argentinian energy producer, faced significant challenges after a period of rapid growth and acquisitions. The company was left with fragmented systems, complex undocumented integrations, and deep cultural divides between legacy teams, creating operational friction and inefficiency. To harmonize its operations and build a foundation for future growth, CGC turned to vendor SAP Signavio, along with other SAP solutions.

With SAP Signavio, SAP LeanIX, and SAP Enable Now solutions, CGC mapped over 100 critical processes and built a master application list with documented integrations. This provided unprecedented visibility and a single source of truth for decision-making. The solution delivered a dramatic reduction in customizations to fewer than 70, far below the industry average of 550, creating a lean and easily governed IT foundation. SAP Signavio helped CGC achieve greater clarity, resilience, and a unified operating model capable of absorbing future acquisitions.

Compañía General De Combustibles S.A. (cgc)