Case Study: Gana Energía streamlines digital contract signing with Signaturit

How Gana Energía uses the electronic signature to digitize its onboarding process

Gana Energía, a 100% digital and renewable energy provider in Spain, faced a significant challenge in their customer registration process. The manual requirement for new customers to print, physically sign, and scan their service contracts and SEPA mandates before emailing them back was causing the company to lose potential clients. To automate and fully digitize this process, they turned to vendor Signaturit for its advanced electronic signature solution, which was integrated via API.

By implementing Signaturit, Gana Energía's process became 100% digital, allowing new customers to sign documents instantly from any device without printing. This eliminated the previous bottleneck, and the entire registration process was reduced to just five minutes. The solution provided by Signaturit not only improved customer experience and conversion rates but also delivered legal security and compliance with SEPA regulations, saving the company significant time and resources.

Gana Energía

Sara Moreno

Chief Marketing Officer