Case Study: Robotalker achieves painless migration, lower costs, and faster support with SignalWire

Outstanding support makes it easy to switch to SignalWire

Robotalker, a 14-year-old communications provider for churches, schools, medical offices, and healthcare organizations, needed a better way to power its automated calls, text messaging, and autoresponder services. The company had been using Twilio and other providers, but was frustrated by slow support, communication issues, and higher costs.

By switching to SignalWire’s API, SDK, and phone-number services, Robotalker kept its existing code largely unchanged while adding redundancy and improving call quality. SignalWire’s hands-on support helped Robotalker complete the migration in just 5 days, and the company reported significant savings—especially on phone numbers, which dropped from $1/month with Twilio to 8 cents/month with SignalWire.

Robotalker

Thomas Mahoney

Robotalker