Case Study: Metra Rail achieves full lifecycle sign asset management across 243 stations with SignAgent

Metra Rail catalogs 10,000+ signs across 243 stations with SignAgent

Metra Rail, the primary rail system serving the Chicago metropolitan area, faced the challenge of replacing over 10,000 signs across its 243 stations. As a legacy railroad, it had very limited location plans for its signage and needed to bridge a gap in wayfinding planning specialization to create a more consistent system. To achieve this, Metra established an internal wayfinding team and partnered with SignAgent.

The solution involved using the SignAgent platform to build a comprehensive database for all sign assets. Consultants used SignAgent Mobile to complete on-site surveys, cataloging all 10,000+ signs across the 243 stations in about four months. This database will enable Metra to manage signs consistently, generate work orders, and employ predictive maintenance, providing a foundation for the ongoing system-wide signage replacement project.

Metra Rail