Case Study: Denver International Airport streamlines signage management with SignAgent

Denver International Airport cuts sign management costs by 70% with SignAgent

Denver International Airport (DEN), one of the busiest airports in the world, faced significant challenges in managing its extensive signage and wayfinding program. Their process was inefficient, relying on disparate Adobe Illustrator files and PDFs that were difficult to update and share, leading to data integrity issues and a labor-intensive workflow. These challenges were heightened by a major terminal renovation, prompting DEN to seek a better solution. They partnered with vendor SignAgent for its digital asset management platform.

SignAgent implemented a pilot project, surveying 4,000 signs in three days to create a centralized, searchable database. The solution provided DEN with real-time updates and powerful reporting tools. This resulted in dramatic efficiency gains; a process that once took 4-5 days now takes mere seconds, leading to an estimated 70% reduction in annual sign management costs. DEN is adopting an ongoing SignAgent license to manage all 10,000 terminal signs long-term, enhancing passenger flow and future project planning.

Denver International Airport