Case Study: Bitso cuts change failure rate by 83% with Signadot

ShareChat cuts change failure rate by 83% with Signadot

ShareChat, a major digital financial services platform, faced significant challenges with its shared staging environments. With over 250 engineers and a complex architecture of 200+ microservices and 100+ databases, their system was constantly broken due to contention. This problem was severely compounded by the adoption of AI coding agents, which dramatically increased the volume of changes. Their previous solution of replicating the full stack for each pull request was too expensive, slow, and unreliable to sustain.

The vendor, Signadot, provided a solution using lightweight ephemeral environments. Instead of full replication, Signadot's platform forks only the changed services per PR and routes traffic through a stable shared cluster. This approach, part of an initiative called RISE, provided isolated validation at scale. The results were dramatic: open-to-deploy time was cut by 62%, deploy frequency more than doubled to 1,400 per week, and the change failure rate was reduced by 83% to just 0.9%. Signadot provided the infrastructure necessary to safely handle the velocity of agentic development.

ShareChat