Case Study: Interstate Hotels streamlines contract signing with Signable

Interstate Hotels cuts contract signing from 3 days to 1 hour 45 minutes with Signable

Interstate Hotels & Resorts, a leading operator of hotels and conference centres in the UK and Europe, needed a solution to streamline its lengthy process for signing meetings and events contracts, which involved printing, scanning, and posting documents. This manual system was hindering the company's ability to be responsive and provide outstanding customer service. They turned to the vendor Signable for an electronic signature solution.

By implementing Signable's electronic signature service, Interstate Hotels drastically reduced contract signing times. In one hotel, the average response time dropped from three days to just one hour and 45 minutes. This resulted in confirmed bookings being secured much faster, saved hours previously spent chasing approvals, and provided customers with a smoother experience. The positive feedback and measurable success led Interstate to roll out Signable across its entire portfolio.

Interstate Hotels