Case Study: Large International UK PLC achieves 12,000+ bookings and under 4% no-shows with Sign In Scheduling

Large International UK PLC - Customer Case Study

Large International UK PLC needed a reliable, global appointment-booking solution to manage customer-service and sales home visits—particularly in India—where time-zone support, an API and a staff-facing interface were essential. They selected Sign In Scheduling to provide an online booking API and scheduling platform that could be integrated into a company‑branded booking flow.

Sign In Scheduling was integrated into the custom booking flow for sales representatives in India, cutting “no‑one‑at‑home” incidents and improving the customer experience; to date it has booked over 12,000 appointments with a no‑show rate below 4%. The strong results in India have generated interest from other markets and plans to expand the Sign In Scheduling implementation across the multinational’s territories.