Case Study: Howard Tax Preparation achieves nationwide expansion and reduces no-shows with Sign In Scheduling

Howard Tax Preparation - Customer Case Study

Howard Tax Preparation was struggling with time-consuming back-and-forth scheduling, missed appointments, and calendar conflicts that limited their ability to grow. To solve this, they turned to Sign In Scheduling for online booking, calendar integration, and automated email/SMS reminders to make booking easier for clients and staff.

Sign In Scheduling implemented a dedicated online booking page, synced staff calendars to avoid double-bookings, and enabled automated reminders and online payments, which cut booking and administration time and reduced no-shows. As a result, Howard Tax Preparation significantly streamlined operations and successfully expanded from a local office into a nationwide tax service.

Howard Tax Preparation

Trudy Howard