Timesphere reduced costing by anticipating demand

The Auto Parts Division network is made up of automotive parts and accessories stores, paint and body product stores, and automotive repair and maintenance centres. It includes 9 distribution centres, nearly 600 NAPA Auto Parts stores across Canada, 45 NAPA CMAX Paint and Body Shop Supply Stores, 650 NAPA AUTOPRO Service Centres, over 1,100 NAPA AutoCare Service Centres and 90 years of history! Napa uses Timesphere technology to predict traffic in stores and call centers to produce schedules that will maximize the quality of customer service.