Case Study: TFL achieves faster B2B order processing and 300% order value growth with Sigma Infosolutions’ Magento 2 webshop

TFL launches B2B chemicals portal in 8 weeks with Sigma Infosolutions, boosting orders 300%

The customer, TFL, a Switzerland-based global producer of specialty chemicals, faced challenges in creating a controlled B2B web portal for its distributors. Their key needs included providing customer-specific catalogs and pricing, managing multiple users with restricted access, and automating order placement. With urgency increased by the COVID-19 pandemic, TFL engaged vendor Sigma Infosolutions to build a solution using Magento.

Sigma Infosolutions developed a custom B2B eCommerce portal on Magento 2.3, integrating it with TFL's SAP ERP for real-time synchronization. The solution featured OTP-based login, admin tools for managing delivery dates, and restricted catalog visibility. The results were significant, with Sigma Infosolutions delivering the portal for Indian distributors in a record 8 weeks. Post-launch, order value increased by 300% and order count grew by 200% month-on-month.

TFL