Case Study: Globetouch improves billing reconciliation and automates reporting with Sigma Infosolutions’ BI platform

Globetouch cuts MVNO setup time from several weeks to 1 week with Sigma Infosolutions

Globetouch, a leading provider of global connectivity solutions, faced challenges with manual processes including billing reconciliation and lengthy MVNO system setup, which led to data discrepancies. They engaged vendor Sigma Infosolutions to implement a comprehensive BI and analytics solution to automate these processes and analyze their CDR data.

Sigma Infosolutions developed an automated platform using the Pentaho BI Suite, which managed data from multiple sources and generated critical reports. The solution reduced MVNO system setup time from several weeks to just one week and automated the billing reconciliation, saving significant time and cost. These reports, now scheduled for automatic delivery, also provided key insights into fraud events, stock analytics, and network utilization.

Globetouch