Case Study: Dusk achieves seamless multi-system integration with Sigma Infosolutions and Adobe I/O

Dusk improves data accuracy across OMS, ERP and eCommerce with Sigma Infosolutions

Dusk, a leading retailer in Australia and New Zealand, faced significant challenges with data synchronization errors and limited scalability in its existing system. The company struggled to integrate its OMS, ERP, and eCommerce platforms. Sigma Infosolutions was engaged to create a unified system using Adobe I/O and Adobe App Builder to enhance data flow and operational efficiency.

Sigma Infosolutions implemented a solution leveraging Adobe I/O Runtime and Adobe I/O Events to build an event-driven architecture. This integrated numerous systems including Futura ERP, Viare OMS, and Dotdigital for email marketing. The results included improved data accuracy, enhanced customer experience through better order tracking, and increased operational efficiency with automated workflows. The serverless architecture also provided the necessary scalability for Dusk's business.

Dusk