Case Study: Teachable achieves 70% reduction in ad-hoc requests and 5X analytics adoption with Sigma Computing

Teachable Slashes Ad-hoc Requests 70% and Increases Analytics Adoption 5X with Sigma

Teachable, an all‑in‑one course platform used by 100,000+ creators, struggled with low analytics adoption because their previous BI tool (Looker) required complex LookML and funneled even simple ad‑hoc requests through the data team. This left two full‑time employees tied up handling requests, stretched time‑to‑insight into weeks, and prevented most non‑technical users from creating or editing dashboards. Teachable turned to Sigma Computing and its Sigma analytics platform to address those barriers.

Sigma Computing connected to Teachable’s Redshift warehouse, enabled governed self‑service with a spreadsheet‑like UI, and set team permissions in days so non‑technical users could build dashboards and explore data. The results: ad‑hoc requests dropped by over 70% (reducing two FTEs to about 0.5 FTE), 5× more people created top dashboards, product feedback cycles fell from 2–4 weeks to hours, and teams like fraud and product gained faster, actionable insights.

Teachable

Peter Jaffe

Head of Data