Case Study: Astronomer Boosts Customer Engagement and Self-Service Analytics with Sigma Computing

Astronomer Data and AI exec explains how switching to Sigma fundamentally changed how we sold

Astronomer, the Apache Airflow company, needed a better way to make data accessible across the organization and improve how teams used analytics to drive product-led growth and customer onboarding. Before Sigma, BI tools like Tableau and Power BI were seen as cumbersome and too slow to help teams quickly get to insights, especially for non-technical users.

With Sigma, Astronomer was able to democratize data access through self-serve reporting and embedded dashboards in its platform, without writing new code or shipping new releases. Sigma helped the company surface early customer success signals, improve onboarding, and expand usage of analytics across departments; two thirds of the company now regularly use Sigma reports, customer engagement increased 2X, and the customer-facing dashboards doubled in popularity every month after launch.

Astronomer

Steven Hillion

Senior Vice President of Data and AI