Case Study: Leading Cloud Application Company improves Net Revenue Retention with Sigma Computing

Application Performance Monitoring Leader Increases NRR with Sigma

Leading Cloud Application Company, a leader in cloud application performance monitoring serving thousands of enterprises, struggled to manage millions of rows of product, usage, and customer data. The BI team (using PowerBI) spent 20%+ of weekly time on ad hoc requests, and business teams like Finance and SalesOps faced security and governance risks from data extracts, lacked timely access to cohort, telemetry and renewal data, and couldn’t see customer-level pricing or pipeline impacts to accurately forecast and set revenue-maximizing prices. To address this, they turned to Sigma Computing for a cloud-native, self-service analytics solution.

Using Sigma Computing, the BI team built scalable, reusable data products and gave Finance and SalesOps direct, governed access to live PostgreSQL data via an easy self-service UI. Sigma’s cloud-native platform scales to billions of rows with no extracts or stale data, enabling cohort analysis, forecasting, scenario modeling, and granular pricing analysis — freeing the BI team from routine ad hoc work (previously 20%+ of their time), improving revenue forecasting and pricing decisions, and ultimately increasing Net Revenue Retention (NRR).