Case Study: Built Technologies achieves self-service real estate reporting with Sigma Computing

Built for Builders Real Estate Reporting That Puts Customers in Control

Built Technologies, a platform for the real estate ecosystem, faced a challenge where its customer success team was spending excessive hours manually creating custom reports for every client. This process delayed customer onboarding and restricted access to critical business insights, creating an unsustainable friction in their operations. They turned to Sigma Computing to find a solution.

By embedding Sigma's self-service reporting and its Sigma Tenants feature directly into their platform, Built gave their customers control to build their own bespoke reports. The solution provided a familiar spreadsheet-like interface for easy adoption and ensured secure, isolated data environments. This shift eliminated the manual reporting burden, accelerated the speed of information delivery, and empowered customers to perform their own decision intelligence. Sigma Computing enabled Built to redirect internal resources towards strategy and integration, scaling their service efficiently.

Built Technologies

Erin Benotti

Principal Product Manager, Data