Case Study: BH Management streamlines operations and resident communications with SightPlan

BH Management Deploys SightPlan Service Management Software Across its National Portfolio

BH Management, a national multifamily property manager overseeing more than 80,000 apartment units, needed a better way to support growing resident service expectations while streamlining on-site operations. The company partnered with SightPlan and began looking for modern mobile tools to improve communications and operational efficiency across its portfolio.

SightPlan implemented its service management software to unify service requests, inspections, unit turns, preventive maintenance, compliance, and resident engagement, with integration to BH Management’s Yardi platform and flexible communication options like voice, text, email, and push notifications. The solution helped BH Management enhance resident and team communication, streamline daily operations, and expand a successful nationwide rollout, contributing to its continued growth as the 7th largest multifamily manager in the U.S.

BH Management

Tasha Krawiec

Vice President