On Sight
24 Case Studies
Case Study: Obsessions speeds order processing and delivery with Onsight
A On Sight Case Study
Obsessions - Customer Case Study
Obsessions, a provider of carpets and home decor items in India, needed a way to manage a growing product catalogue and support multiple distribution channels. The company also wanted an ordering system that would make it easier for clients to place orders quickly, no matter where they were located.
On Sight provided an electronic product catalogue and online ordering system that let Obsessions upload products with images and detailed descriptions, send full or customised catalogues to clients, and add new items as soon as they were created. The result was faster order processing, quicker delivery, fewer errors, and improved customer satisfaction, with Obsessions saying the main benefit was that it could place and process orders much faster than before.
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