Case Study: Highland Supply saves $60k annually with On Sight's NetSuite-integrated sales app

Highland Supply saves $60,000 annually with On Sight

Highland Supply, a distributor of food service disposables and restaurant supplies, faced slow order processing due to manual data entry into their NetSuite ERP system. This inefficiency meant only half of next-day delivery orders were entered by the close of business, requiring a large office staff and incurring significant labor costs. They partnered with vendor Onsight to find a solution.

Onsight implemented a branded mobile app and ordering website for Highland Supply, integrated with NetSuite to automate order entry. This solution drastically reduced manual work, increasing the percentage of orders entered by 4:30 PM from 50% to 90%. It also saved an estimated $60,000 annually in labor costs and led to a 15% increase in items ordered per order, significantly boosting revenue.

Highland Supply