Case Study: Dekassa streamlines order taking and invoicing with On Sight and Xero integration

Dekassa cuts day-to-day admin with On Sight and automates 24/7 customer self-ordering

Dekassa, a Scottish-based family-owned manufacturer of luxurious handmade candles and gifts, required a sales application that could seamlessly integrate with their existing Xero accounting software. Their challenge was to streamline the order-taking process for their field sales team and reduce day-to-day administrative tasks. They selected the Onsight mobile sales app for its integration capabilities.

The Onsight solution provided a seamless integration with Xero, giving the sales team access to customer data, sales history, and the full product catalog while in the field. This streamlined the ordering process, reduced admin work, and even allowed for customer self-ordering. According to the director, Onsight transformed their business processes, allowing the team to focus more on customers and growing the business.

Dekassa