Case Study: Anna Chandler Design streamlines ordering and boosts trade show sales with Onsight

Anna Chandler Design streamlines ordering for 800 stores with On Sight

Anna Chandler Design, a homeware distributor, faced a time-consuming and error-prone paper-based ordering process. Their agents used manual order books and outdated printed price lists, requiring constant checks with head office for stock and credit, which delayed orders. To address this, they turned to the vendor Onsight for a mobile sales app and electronic product catalogue.

The solution implemented by Onsight provided an electronic ordering system accessible via iPad. This gave agents real-time access to inventory, pricing, and client data, allowing orders to be placed and sent directly to head office instantly. The results included a streamlined sales process, increased agent productivity, and higher customer satisfaction. Furthermore, using the Onsight app at trade shows enabled direct order capture and interactive client browsing, which boosted sales and efficiency.

Anna Chandler