Case Study: Whatfix achieves 60% faster RFP drafting with SiftHub

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Preview of the Whatfix Case Study

Whatfix cuts RFP drafting time by 60% with SiftHub

Whatfix, a SaaS digital adoption platform, faced a significant challenge as its two-person bid management team struggled to efficiently handle a high volume of complex RFPs and security questionnaires using their previous tool, which only offered ineffective keyword matching. This resulted in incomplete responses and an unsustainable amount of manual work to meet tight customer deadlines.

By implementing SiftHub, the team leveraged its AI-powered Autofill and Reasoning Mode to generate context-aware first drafts sourced from their own materials. This solution from SiftHub resulted in a 60% reduction in time spent on first drafts and a 40-50% decrease in major edits, allowing the small team to handle surges of up to 700 questions in a single week with higher accuracy and contextual responses.


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