Case Study: Best Home Furnishings achieves nearly $500,000 (≈15%) in parcel savings over 3 years with Sifted

Best Home Furnishings Driving Savings The Right Way

Best Home Furnishings, a family‑owned furniture manufacturer with more than 1,000 employees, five locations and a $250M revenue base, needed to reevaluate a $1.2M annual parcel shipping spend to validate they were getting the best carrier rates and recovering missed refunds. They engaged Sifted and its Logistics Intelligence platform to audit invoices, ratings and discounts and identify opportunities to eliminate wasted shipping dollars.

Sifted performed a parcel audit that recovered refunds (67% service failures, 22% no proof of delivery, 9% damaged) and then led a logistics engineering engagement—analyzing Best Home Furnishings’ shipping profile, running comparative carrier quotes (FedEx and UPS) and guiding negotiations. Sifted’s work uncovered an initial 10–12% savings opportunity and delivered nearly $500,000 in estimated savings over a 36‑month term (about 15% of gross parcel spend), with total partnership savings exceeding $500,000 over three years.

Best Home Furnishings

Steve Wahl

Chief Financial Officer