Case Study: Next Door Real Estate Team boosts productivity and client engagement with Sierra Interactive

Next Door Real Estate Team - Customer Case Study

The Next Door Real Estate Team, a small but high-performing team at RE/MAX Precision in Des Moines, faced significant operational inefficiencies after switching from Sierra Interactive to the kvCORE platform. The team, led by Joanne May, encountered a difficult and time-consuming setup process, with problems correctly assigning clients and utilizing basic features, which hindered their productivity and client service.

Returning to Sierra Interactive’s CRM software provided the solution. The vendor’s customer support team ensured a swift and smooth transition back to their platform, which the team found intuitive and feature-rich. This allowed the Next Door Real Estate Team to quickly regain their high level of productivity, effectively leverage automation for client nurturing, and continue achieving their success, which includes $70 million in sales volume.

Next Door Real Estate Team

Joanne May

Next Door Real Estate Team