Case Study: Choice Solutions achieves 98% Tier 1 task automation with Siemplify

Choice Solutions - Customer Case Study

Choice Solutions, a Midwest-based managed security services provider, was struggling with a rapidly growing alert volume, limited experienced security talent, and manual, sometimes incomplete runbooks. To address these challenges, the company turned to Siemplify and its security orchestration and automation platform to better support its AlienVault SIEM environment.

With Siemplify, Choice Solutions standardized playbooks, gave analysts a single console for day-to-day work, and used contextual grouping to combine related alerts into actionable cases. The results were significant: within six months, Choice Solutions automated 98% of Tier 1 tasks, cut Tier 1 staffing costs by 34%, and improved its ability to scale by 10x, while also speeding analyst onboarding and resolving complex cases much faster.

Choice Solutions

Brad Horsley

Chief Technology Officer