Case Study: Windsor Park improves maintenance tracking and resident service with Brightly Software

Windsor Park tracks 15-20 monthly jobs and manages $4.5 million in refurbishments with Brightly Software

Windsor Park, a continuing care retirement community, faced challenges with an antiquated, paper-based maintenance system that caused a lack of communication and lost work orders. To address this, they implemented Brightly Software's TheWorxHub to create a more user-friendly and efficient asset management process.

By using Brightly Software's solution, Windsor Park gained the ability to easily track equipment history, generate detailed reports, and improve communication. The results included additional monthly revenue from billing for extra services, better data for repair-versus-replace decisions, and significant time savings, such as resolving a state inspector's concern before she left the campus. The system's ease of use and photo capabilities have become integral to their daily operations.

Windsor Park