Case Study: Washoe County streamlines work orders and improves reporting with Brightly Software Asset Essentials

Washoe County streamlines work orders and adds 2 carpentry roles with Brightly Software

Washoe County, Nevada faced a challenge as its growing population increased demands on its Community Services Department. The department's operations were hindered by five disparate work order systems, making it impossible to accurately prioritize projects and manage work efficiently. To consolidate its tasks and work history into a single shared environment, the county turned to Brightly Software and implemented its Asset Essentials CMMS solution.

By implementing Brightly Software's Asset Essentials, the county gained a single source of truth for data, which streamlined work orders and improved communications. The solution provided clear data that proved the need for and justified two new carpentry positions. Enhanced reporting with the Data Share add-on automated data retrieval and improved visibility. This data-driven approach also improved safety by justifying additional investments in stormwater infrastructure, leading to more efficient and informed day-to-day operations.

Washoe County, Nevada