Case Study: The City of Edinburgh drives cost savings and smarter asset management with Brightly Software

The City of Edinburgh cuts repair backlogs by 90% with Brightly Software

The City of Edinburgh faced significant challenges in managing its vast public infrastructure due to disjointed, siloed asset data systems. This led to a growing repair backlog, difficulty in compiling reports, and high management costs. To address this, the city turned to Brightly Software, implementing and expanding its Confirm cloud-based asset management solution to consolidate data across multiple departments and asset types.

Brightly Software's solution provided a single source of truth for asset inventory, condition, and maintenance, integrating with systems like smart street lighting and the city's CRM. The results were substantial: for recently added asset categories, repair backlogs were reduced by 90% and 95% of repairs met performance targets. The city also achieved major cost savings, including an estimated £54 million in energy savings over 25 years from the smart lighting initiative, and saw resident complaints decrease significantly.

The City of Edinburgh