Case Study: Immanuel Communities streamlines senior living operations with Brightly Software’s TheWorxHub

A Siemens Asset Management Software Case Study

Preview of the Immanuel Communities Case Study

Immanuel Communities streamlines work and serves 2,000 residents with Brightly Software

Immanuel Communities, a senior living provider with 15 locations, sought to improve resident satisfaction and work order completion times. To address this challenge, they implemented Brightly Software's TheWorxHub platform in 2009.

The solution from Brightly Software provided a centralized system for tracking maintenance work and assets. This allowed Immanuel to justify funding requests with hard data, provide outstanding service and safety for residents, and track technician productivity and response times against their targets of 100% on-time completion for emergency orders and 85% for all others.


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