Case Study: City of Salisbury achieves digital asset management efficiency with Brightly Software

City of Salisbury manages 230,000 assets worth $1.5 billion with Brightly Software

The City of Salisbury, a local government in Australia, faced the challenge of managing its vast infrastructure assets with inefficient, paper-based field service processes. To achieve its goal of responding to community requests within 10 days and improve operational transparency, the city partnered with Brightly Software to implement its Confirm and Confirm Connect solutions.

Brightly Software's digital solution provided a centralized platform for managing jobs, inspections, and maintenance, integrated with the city's other corporate systems. This resulted in near real-time tracking of work, eliminating lost jobs and improving community outcomes. The implementation significantly improved efficiency, provided a complete view of asset costs, and enabled better-informed decision-making for the City of Salisbury.

City of Salisbury