Case Study: City of Monash improves golf course maintenance with Brightly Software’s Confirm

City of Monash manages 362,000 assets across two golf courses with Brightly Software

The City of Monash, a local government in Australia, faced challenges with its manual, paper-based maintenance scheduling for two public golf courses. Despite being a long-time user of Brightly Software's Confirm asset management system, its teams relied on printed schedules pinned to a board, leading to poor visibility, difficulty tracking costs, and no work history trail. The customer needed a mobile solution to manage jobs efficiently while out on the course.

Brightly Software implemented its Confirm OnDemand cloud-based solution and its mobile component, ConfirmConnect, to digitize and streamline the golf course maintenance processes. This provided teams with live task lists and the ability to update jobs from the field. The results included increased efficiency, better data for informed decision-making, and a clearer understanding of maintenance costs and resource allocation, ultimately improving the condition of the golf courses.

City of Monash