Case Study: City of Adelaide modernizes asset management and improves decision-making with Brightly Software

City of Adelaide cuts 17 systems to 7 with Brightly Software

The City of Adelaide, the local government for the capital of South Australia, faced a desperate need to modernize its sub-par asset management processes. An audit revealed the city was behind industry standards, with numerous high-risk areas identified and a culture of disempowerment among staff. The City of Adelaide partnered with Brightly Software on a transformation program to improve its approach to sustainable infrastructure management, seeking more than just a system rollout but a true partnership.

Brightly Software provided a solution that enabled powerful systems integration, refining 17 systems down to seven to provide accurate, transparent data. The implementation empowered the workforce, connected crews to the strategic vision, and enabled data-driven decision-making. This transformation significantly minimized financial and audit risk, eliminated manual spreadsheet processing, and shifted maintenance from reactive to planned, allowing the city to continue delivering community service improvements despite significant COVID-19 challenges.

City of Adelaide