Case Study: Busselton Water improves asset management and speeds up work orders with Siemens Asset Management Software

Busselton Water speeds up work orders by a week with Siemens Asset Management Software

Busselton Water, a water corporation serving the Busselton region of Western Australia, faced challenges with an outdated, unsupported asset management system and inefficient paper-based work orders. This made it difficult to track infrastructure, meet regulatory reporting, and ensure timely service delivery for its growing community. To address this, they turned to Siemens Asset Management Software for a modern solution.

Siemens implemented its Confirm Enterprise Asset Management (EAM) system, which became the single source of truth for asset data. The solution included mobile and scheduling tools, digitizing work orders and enabling real-time field updates. As a result of working with Siemens, Busselton Water now completes work orders up to a week faster, and regulatory confidence improved so much that the audit period was extended from two to three years.

Busselton Water