Case Study: Bristol City Council improves CCTV and fibre network management with Brightly Software

A Siemens Asset Management Software Case Study

Preview of the Bristol City Council Case Study

Bristol City Council manages 200-km BNET network more effectively with Brightly Software

Bristol City Council, a major UK local authority, faced challenges in managing its extensive BNET CCTV and fibre network. Paper-based processes for inspections and maintenance led to disorganized records and a lack of centralized management, resulting in network damage and an inability to track faults or resolution timescales. The council partnered with Brightly Software and implemented its Confirm asset management solution to address these issues.

Brightly Software's Confirm solution provided a centralized, digital system for asset management, risk management, and data validation. This enabled paperless processes, improved data accuracy, and gave the council enhanced visibility over spending and contractor performance. The implementation allowed Bristol City Council to more effectively manage its network, establish clear service level agreements, and introduce a streamlined triage process for continuous operational improvement.


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