Case Study: NielsenIQ achieves AI-powered collections and cash flow excellence with Sidetrade

NielsenIQ predicts late payments with $7.5T in data using Sidetrade

nielsenIQ, a global market research firm, faced significant challenges in its collections process following an acquisition. The company struggled with fragmented systems, a lack of visibility into customer payment behaviors, and inconsistent practices that tied up cash. To address this, they turned to Sidetrade and its AI-powered Order-to-Cash Intelligence Platform.

Sidetrade implemented a unified solution that leveraged its extensive data lake of B2B payment transactions to predict late payments and provide AI-driven insights. This enabled nielsenIQ to standardize its global processes, empower its teams with intelligence, and become more customer-centric. The results included a reduction in Days Sales Outstanding (DSO), which freed up critical working capital for the business.

NielsenIQ