Case Study: Axel Center provides meaningful mental health support with Sidekick’s SecurApp

Axel Center helps suicidal patients with Sidekick’s mental health app for 10 daily suicides in Canada

The Axel Center, a mental health organization, faced the challenge of an obsolete and declining mental health app that was failing to provide adequate support to users in suicidal crisis. They partnered with Sidekick Interactive to completely overhaul the application, as the original tool's user experience was not intuitive and had been abandoned by its target audience.

Sidekick Interactive's solution involved holding a full-day workshop with mental health professionals to redefine the app's objectives and user journey. The vendor built a new, efficient mental health support tool from the ground up, focusing on powerful features and an intuitive interface to help users get help quickly, especially in emergencies. The case study describes the successful creation of this new application but does not provide specific metrics on its resulting performance or impact.

Axel Center