Case Study: ABB Electrification Canada simplifies Bluetooth Mesh emergency lighting management with Sidekick Interactive

ABB Electrification Canada achieves 100% field team adoption with Sidekick

ABB Electrification Canada, a division of the global technology leader ABB, faced the challenge of making its complex Bluetooth Mesh technology for emergency lighting accessible to its international network of installers and building managers. They needed a simple, multi-platform application that could serve different user roles and comply with various regional regulations. Sidekick was chosen to develop this solution.

Sidekick designed and built an intuitive mobile and web app that streamlined device provisioning, configuration, and automated compliance reporting. The solution was successfully deployed across multiple continents, leading to 100% adoption by field teams and a significant drop in support requests. Sidekick's implementation translated a highly technical protocol into a reliable and easy-to-use tool for non-technical users.

ABB Electrification Canada