Case Study: PostNord cuts transport costs and improves order accuracy with SiB Solutions

How intelligent video analysis enabled e-commerce order fulfillment for a home improvement giant during heightened activity

PostNord TPL, a third-party logistics company, faced a significant challenge managing a massive, unexpected increase in e-commerce order volume for its client BAUHAUS, while simultaneously needing to maintain a 99.9% delivery accuracy and control transport costs. The complexity of their operations, handling a vast range of products for multiple transport companies, created vulnerabilities for errors in the order fulfillment process. To address this, they turned to SiB Solutions and its intelligent video analysis service.

SiB Solutions implemented an intelligent video service that recorded and digitally paired footage with warehouse management data, making the order fulfillment process fully searchable and transparent. This allowed PostNord TPL to quickly investigate errors and improve training. As a result, SiB Solutions helped the customer cut transport costs by 15% and increase its delivery accuracy to 99.95%, reinforcing client trust and exceeding their initial ROI expectations.

PostNord

Daniel Burström

Logistics Site Manager