Case Study: Suitor streamlines rental fulfilment and scales operations with Shtudio

Suitor streamlines rental operations across AU/NZ and UK with Shtudio

Suitor, a rental business, faced a significant operational challenge as its high-volume, complex workflow was managed through inefficient spreadsheets. This manual process was difficult to scale, time-consuming, and too rigid for handling dispatch, returns, and replacements. They engaged Shtudio to build a custom software solution that could centralize and automate their unique fulfilment needs.

Shtudio designed and built a custom operations dashboard and fulfilment system that integrated with Suitor's WooCommerce stack. The solution automated key processes like label generation, tracking, and late-fee calculations while providing a live, centralized view of orders across multiple regions. This resulted in a faster, more accurate operation that scaled to handle UK expansion, a happier ops team, and a material lift in inbound traffic that contributed to revenue growth.

Suitor