Case Study: Rockaway Home Care achieves 60% more new hires with Showd.me

How Rockaway Home Care Was Able to Increase Their Hiring During the Covid-19 Pandemic

Rockaway Home Care, a provider of home care services, faced significant staffing shortages at the start of the pandemic as office closures prevented new applicants from completing their mandatory multi-visit onboarding and orientation. This challenge led to the need to turn away patients despite having a pool of applicants. To address this, they turned to the vendor showd.me for its onboarding and orientation services.

By implementing showd.me's solution, Rockaway Home Care was able to move its entire onboarding process online, allowing applicants to complete requirements from any device. This shift resulted in a 60% increase in new hires and a rise in onboarding completions. The vendor's platform eliminated the previous logistical barriers, enabling the company to maintain staffing levels during a critical period.

Rockaway Home Care

Pinny Faska

Chief Operation Officer