Case Study: Real Flame streamlines orders and ships faster with Showcase

Real Flame - Customer Case Study

Real Flame, a Wisconsin-based manufacturer of gel-fueled fireplaces and accessories, needed a better way to share product information and manage orders efficiently at trade shows and in sales situations. Using Showcase and its full suite, the company aimed to provide detailed product photos/specs and centralize manuals and order-related materials.

With Showcase’s Suite, Sales Library, and Quote/Order tools, Real Flame could submit orders directly to the home office for fulfillment. According to the case study, this let orders be processed and shipped immediately, with products leaving the factory within 24 hours, eliminating the need to wait until after a show to expedite orders.

Real Flame