Case Study: The Warehouse gets managers back on the floor with Showcase Workshop

The Warehouse - Customer Case Study

The Warehouse, one of New Zealand’s largest retail chains, needed a better way to manage merchandising schematics across thousands of employees and stores. Store managers were spending too much time in the back office printing and distributing paper plans, which slowed implementation and kept them away from customers and staff. Showcase Workshop provided the digital merchandising communication solution used to address this challenge.

Using Showcase Workshop’s app, The Warehouse now sends merchandising changes, weekly communications, and mailers directly to stores so managers can view updates immediately on mobile devices or tablets. The result has been faster implementation, less rework, improved store compliance, reduced paper and printing costs, and more time for managers to spend on the floor supporting staff and customers. The app’s offline capability also helped ensure communications could still reach stores despite spotty internet connectivity.

The Warehouse

Bevan Smith

Visual Merchandising Manager