Case Study: LUCA Plus boosts engagement and morale with Shouta Biz

LUCA Plus nearly 200 survey responses with Shouta

LUCA Plus, a start-up in the office fintech space, faced a challenge during COVID-19: cutting through the clutter of email surveys to understand customer questions about their complex blockchain-based service. They needed a highly personalized incentive to encourage survey participation but lacked the resources to manage individual rewards for a customer base under various lockdown restrictions.

Shouta provided its Shouta Biz® platform, enabling LUCA Plus to offer customizable e-gift incentives. The solution was an immediate success, with the survey receiving nearly 200 targeted respondents. This allowed LUCA Plus to exceed its goal while spending only half of its allocated marketing budget. LUCA Plus also used Shouta to boost remote staff morale, sending personalized digital gifts that employees could redeem however they wanted.

LUCA Plus