Case Study: VTEX helps engineers work happier with Shortcut

How VTEX helps their Software Engineers work happier with Shortcut

VTEX, a Brazil-based ecommerce technology platform, faced the challenge of low developer engagement with their project management tools. Their product managers found that engineers were reluctant to using their previous solution, Jira, which created friction and hindered productivity. They partnered with the vendor, Shortcut, to find a project management tool that their software developers would actually enjoy using.

The solution implemented by Shortcut was a platform with a highly intuitive user experience and flexible workflow options. This eliminated bureaucratic overhead and made the software a natural, seamless part of the developers' workflow instead of a distraction. As a result, VTEX's engineers are now happy to use Shortcut, ensuring full adoption and that no part of any project is overlooked. The product manager described the tool as "magical" and powerful due to its usability, which required no documentation or excessive configuration.

VTEX

Denise Biscaro

Product Manager