Case Study: Backpack Health improves cross-team collaboration with Shortcut

Backpack Health got rid of their post-it notes and chose Shortcut to improve collaboration across departments

Backpack Health, a healthcare company, needed to improve internal collaboration and move away from inefficient tools like post-it notes to manage complex work surrounding their health information app. They sought a project management tool that offered structure without being overly rigid and could support their hybrid workflow. They chose Shortcut to be that solution.

Shortcut provided a flexible platform that was quickly adopted across departments, including engineering, product, and user journey, replacing ad-hoc methods. The solution enabled better asynchronous communication for their remote team, improved visibility into work, and increased overall productivity. This allowed the small team at Backpack Health to efficiently build and release their app on iOS, Android, and web in five different languages, empowering more users to manage their health information.

Backpack Health

Brett Collinson

Vice President of Product