Case Study: Waxing Studio achieves 75% fewer cancellations and 10% higher turnover with Shore GmbH

Waxing Studio - Customer Case Study

WAXING STUDIO in Ludwigsburg, run by Monika Tastekin, faced a handwritten appointment calendar, no client database, decentralized information and a need for better online client contact. The salon chose SHORE for its online booking, cloud-based appointment calendar, Customer Management and Merchant App to modernize bookings and centralize client data.

SHORE implemented online booking with appointment reminders, a clear client database (SHORE Customer Management), newsletter functionality and mobile access via the SHORE Merchant App. As a result, WAXING STUDIO experienced 75% fewer cancellations, about three new SHORE-acquired clients per month who become regulars, and a 10% increase in turnover, showing clear efficiency and revenue gains.

Waxing Studio

Monika Tastekin

Manager