Case Study: Hausmairs Gaststätte achieves 5 weekly online reservations and 50% new customers with Shore GmbH

Hausmairs Gaststätte - Customer Case Study

Hausmairs Gaststätte, a six‑staff Viennese restaurant known for daily-changing game dishes, needed a simple, modern way to turn website visitors into diners and reduce missed calls. To solve this, owner Herbert Hausmair adopted SHORE — using SHORE CRM and SHORE Online Booking to add online reservations and customer contact channels without changing his existing workflow.

SHORE implemented an online booking widget for the website and Facebook plus a feedback function; as a result Hausmairs Gaststätte now averages 5 SHORE reservations per week, 50% of those are new customers, and 100% of SHORE users report satisfaction. SHORE’s personal support and CRM tools helped integrate bookings and feedback smoothly, with plans to use the database for coupons and newsletters.

Hausmairs Gaststätte

Herbert Hausmair

Owner and Manager