Case Study: Der Ruheraum achieves 20% revenue growth and 90% fewer cancellations with Shore GmbH

Der Ruheraum - Customer Case Study

Der Ruheraum, a one-person beauty studio run by Verena Haunschmid, faced operational problems after Austria introduced a legal requirement for electronic cash registers. Verena relied on a simple cash box, handwritten client cards and a locked salon during treatments, which made end-of-day closing and bookkeeping time-consuming and caused missed calls, lost bookings and limited access to client data. She chose SHORE to address these issues.

SHORE implemented a compliant SHORE Cash system plus SHORE CRM, SHORE Online Booking and a mobile Business App with appointment reminders, moving bookings and client records online. As a result, Der Ruheraum saw a 20% increase in turnover, gains of two new clients per month through online booking (used by 15% of clients), a 90% reduction in cancellations and 100% client satisfaction attributed to SHORE’s solution.

Der Ruheraum

Verena Haunschmid

Manager