Case Study: Alchemy Hair Solutions achieves 50% fewer cancellations and 10% higher turnover with Shore GmbH

Alchemy Hair Solutions - Customer Case Study

Alchemy.Hair.Solutions., a two‑person hairdressing salon in Munich run by Tamara and Edisa, struggled with time-consuming telephone bookings, frequent short‑notice cancellations, and no website. To solve these problems they adopted SHORE, using SHORE CRM, SHORE Web, SHORE Online Booking and the SHORE Business App to modernize their booking and online presence.

SHORE built a personalized website, implemented online booking with SMS reminders, provided the mobile Business App and hands‑on customer support so clients can self-book and staff can manage appointments on the go. As a result SHORE helped Alchemy.Hair.Solutions. reach 40% online bookings, reduce cancellations by 50% and increase turnover by more than 10%.

Alchemy Hair Solutions

Tamara Haberl

Manager